Having outreach support from an independent practitioner when a young person is struggling with the school environment can be hugely beneficial and invaluable to everyone involved.
For young people that are struggling within the school environment, for whatever reason, it is often about thinking 'outside of the box'; particularly when the usual strategies have not worked or staffing resources are limited.
It might just be a short intervention at school or home to get things moving in the right direction. It could take longer depending on what is behind it.
I work with a trauma informed approach, and with the thought that there is potentially SEND concerns that have not yet been considered. When working with vulnerable students it is initially about building a trusting and honest relationship; both with the child and the adults involved in their care.
Having worked in this field for many years I know the importance of building a trusting relationship with school staff, parents and carers, as well as of course the young person.
I have an honest, open, fair approach. It is first about finding out the 'why', listening attentively, creating a 'safe' environment and importantly, working on the young person's internal narrative and then self-esteem.